Privacy Policy

Last updated: October 24, 2026

This policy explains what information C & R Cooling & Heating LLC ("C & R," "we," "us") collects through this website and how we use it.

Information we collect

• What you send us. The estimate form sends us the details you type in: name, phone, email address when provided, the service needed and any message. We also keep information you give us by phone, text or email.
• Basic technical data. Like most websites, our hosting provider automatically logs things like IP address, browser type and pages visited, for security and to keep the site running.

How we use it

• To respond to your request, schedule visits and give you estimates
• To keep service records, send invoices and handle warranty paperwork
• To remind you about maintenance visits if you're on our plan
• To comply with the law and protect our rights

Who we share it with

We do not sell or rent your personal information. We only share it when needed to do the job, for example with an equipment manufacturer to register a warranty or a local building department for a permit, or when the law requires it.

Third-party services on this site

This site uses Google Fonts and embedded Google Maps, which are provided by Google and may collect information under Google's own privacy policy. Links to Facebook and TikTok take you to sites governed by their own policies. Our site doesn't set its own advertising or tracking cookies. Embedded third-party content may set cookies of its own.

Keeping it safe

We take reasonable steps to protect your information. No website or email system is 100% secure, so please don't send payment card numbers or other sensitive information through our contact form or by email.

How long we keep it

We keep customer and service records as long as needed for the purposes above, including warranty, tax and legal record keeping.

Children

This site is not meant for children under 13, and we don't knowingly collect information from them.

Your choices

You can ask us to show you, correct or delete the personal information we have about you, subject to records we're required to keep. Contact us using the details below.

Changes

We may update this policy. The date at the top shows the latest version.

Contact

C & R Cooling & Heating LLC
Phone: (863) 517-2905
Email: office@crcoolingheating.com